Building Policies and Procedures – The Solid Foundation of Every Successful System
Does your organization suffer from repetitive errors or a lack of reference in carrying out tasks? Do you lack formal documentation of your daily procedures? Do employees rely on judgment rather than a clear system?
This means you urgently need to build policies and procedures within your organization.
At Madarij Business Solutions, we provide you with a strategic service to build a written and organized system that ensures discipline, consistency, and measurable results in every operational process.
✅ What is the purpose of the Policy and Procedure Development Service?
Policy and Procedure Development is the process of developing written manuals that clarify how business is conducted within an organization, specifying what is supposed to be done, who does it, when, how, and why.
Policies include the general principles and rules that govern work, while procedures outline the detailed steps for carrying out tasks.
This service is a cornerstone of corporate governance and supports:
Legislative Compliance
Improving Operational Efficiency
Risk Reduction
Unified Performance
Facilitating Corporate Expansion
📌 Why do you need this service now?
The absence of written policies and procedures leads to:
Individual discretion leading to recurring errors
Conflicting tasks and responsibilities
Difficulty training new employees
Ambiguity in decision-making mechanisms
Delayed or different implementation of tasks
Weak monitoring and evaluation
Establishing policies and procedures provides the structure that enables each employee to precisely understand what is required of them and provides management with effective tools for accountability and improvement.
🧩 What does the Madarij service include?
We don’t provide ready-made templates. We design customized policies and procedures based on the nature of your business and your needs, according to the following methodology:
1. Current Situation Analysis:
Review current business models
Evaluate operational performance
Interview stakeholders and employees
Identify operational gaps and challenges
2. Preparing a Reference Organizational Structure:
Reviewing or developing the administrative structure
Defining authorities and responsibilities
Linking departments to approved functions and procedures
3. Policy Design:
Drafting administrative, financial, and human resources policies
Developing an integrity, transparency, and conflict of interest policy
Developing job security and corporate communication policies
Linking policies to local legislation and regulations
4. Writing Procedures (SOPs):
Documenting the steps for implementing daily and routine tasks
Defining the logical sequence between processes
Identifying stakeholders and tools used
Including the required forms for each procedure
5. Documenting Manuals and Templates:
Preparing a General Policy Manual
Preparing an Operational Procedure Manual for each department
Developing forms/templates related to the procedures
6. Training Implementation:
Workshops to familiarize employees with new policies
Employee training on the use of manuals and templates
Performance monitoring and verification of actual implementation
Improvements based on practical experience
📈 Direct benefits of this service:
Reduced errors and standardized performance across all departments
Easy onboarding of new employees
Enhance transparency and accountability among team members
Supporting institutional expansion with standard practices
Facilitating the completion of external assessments and accreditation
Improving the work environment through clear roles
Strengthening oversight and achieving operational security
🏆 Why choose “Madarij Business Solutions”?
Practical experience in developing policies and procedures for over 120 organizations
A specialized team combining legislative and administrative knowledge
Professional drafting in an applicable and auditable format
Fully compliant with regulatory requirements in Saudi Arabia
Integration of the service with governance, institutional transformation, and departmental restructuring
Comprehensive support from analysis to full implementation
📍 Sectors we serve:
Private sector companies of all sizes
Governmental and semi-government institutions
Civil society organizations and non-profit organizations
Private schools and universities
Factories and industrial facilities
Technology companies, applications, and electronic platforms
Steps to work with us:
Initial analysis session to understand the nature of your business and challenges
Review or prepare the administrative structure as a basis for construction
Develop policies and procedures associated with each department
Preparation of manuals, forms, and final reports
Training of the administrative team and employees
Providing a periodic follow-up and improvement plan
📞 Contact us now to obtain a sample policy manual
📧 Send us your requirements, and we will get back to you within 24 hours with a customized plan
🔐 Madarij For business solutions – because the institutional system is not built by effort, but by precise policies and procedures.
